- Q:
Is the sample free or do I need to pay for it?
- If you don‘t need to print a customized mark on the product, or don‘t need special materials or structures, we don‘t charge anything. Just tell us your collect courier account, such as FedEx, DHL. If you don‘t have an account, then you need to pay the international express fee.
- Q:
What is the minimum order quantity?
- Indoor optical cable 10-50 km, outdoor optical cable 5-10 km, special customized products 2 km-10 km.
- Q:
What kind of customization do you support?
- No matter what kind of fiber optic cable structure you want, we can manufacture it. Please let us know your specific parameter requirements as much as possible. It would be better if you have drawings or technical data sheet.
- Q:
Can I have a unique design (color, logo, etc.)?
- Yes, no problem, just send us the color code and logo requirement.
- Q:
Can you make sample orders for customized products?
- Yes, the minimum order quantity for sample orders is subject to the specific design.
- Q:
Can the packaging be customized?
- Yes, please let us know the specific packaging material requirements and printing information.
- Q:
How long is your delivery time?
- If the raw materials are sufficient, the delivery time for indoor optical cables is 1 week, and the delivery time for outdoor optical cables is 3-4 weeks. If there is no stock of special materials, the delivery time will be longer.
- Q:
What is the order process?
- 1. Communicate product specifications and parameters
2. Sample Making (Please provide reference sample or cable structure drawing, we will make samples for your confirmation before mass production.)
3. You place Order to us. (after you confirm the sample)
4. Pay the deposit (under normal circumstances, 30% of the advance payment is required before mass production)
5. Arrange production (we will inform you after completion)
6. Pay the balance (you can inspect the goods before shipment)
- Q:
Do you have a price list?
- We are a professional manufacturer of fiber optic cables and FTTx products. All of our fiber optic cables are made according to different specifications or materials to meet the unique requirements of our customers. Therefore, we do not have a price list.
- Q:
What other services do you provide?
- We provide customers with one-stop FTTH and data center turnkey solutions.
- Q:
Can I visit your factory?
- Welcome, please contact our sales staff in advance to make an appointment.
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